Return and Refund Policy

At Grace Widgets, we want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please follow our return and refund guidelines below.

1. Eligibility for Returns & Refunds

  • We only accept returns and refunds for damaged or defective items.
  • To be eligible, you must report the issue within 48 hours of delivery.
  • The product must be unused and in its original packaging.

2. Return Process

  1. Contact Us – Email us at [email protected] within 48 hours of receiving the item.
  2. Provide Proof – Attach clear photos of the damaged or defective product in your email.
  3. Approval & Return Instructions – If approved, we will provide return instructions.

3. Refund Policy

  • Refunds are processed only for damaged or defective items after verification.
  • Processing time: 5-7 business days after approval.

4. Non-Returnable Items

  • Items that are not damaged or defective.
  • Items reported after 48 hours of delivery.
  • Used products or those missing original packaging.

5. Contact Us

For any return or refund requests, email us at [email protected].